Accessibility Statement

We are committed to providing a welcoming, inclusive, and comfortable experience for all clients.

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1. Home Salon Environment
Please note that our beauty salon is based within a home setting in Burgess Hill. While we strive to accommodate all clients, there may be some limitations compared to commercial premises.

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2. Physical Access
If you have any mobility requirements or accessibility needs (including wheelchair access or difficulty with stairs), please contact us prior to booking so we can discuss whether we can safely accommodate you.

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3. Medical Conditions & Additional Needs
We aim to support clients with a wide range of needs. If you have any medical conditions, sensory sensitivities, or require adjustments to your treatment (e.g. extra time, a quieter environment, or breaks), please let us know in advance so we can make reasonable accommodations where possible.

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4. Communication
If you have any communication preferences or requirements, we will do our best to adapt and ensure you feel comfortable throughout your appointment.

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5. Limitations
While we will always do our best to accommodate individual needs, there may be circumstances where we are unable to provide certain treatments safely. In such cases, we will explain this clearly and respectfully.

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6. Assistance & Support
If you require assistance attending your appointment, you are welcome to bring a companion—please inform us in advance.

If you have any questions about accessibility or would like to discuss your individual needs before booking, please don’t hesitate to get in touch.