top of page

Privacy Policy

We are committed to protecting your privacy and handling your personal data in a safe and responsible way in line with the UK General Data Protection Regulation (UK GDPR).

​

1. Who We Are
This privacy policy applies to our beauty services operated from our home salon in Burgess Hill.

​

2. Information We Collect
We may collect and store the following personal information:

  • Full name

  • Contact details (phone number, email address)

  • Appointment details and treatment history

  • Relevant medical history, allergies, and skin information (for treatment safety)

  • Payment and deposit records

​

3. How We Use Your Information
We use your information to:

  • Manage bookings and appointments

  • Provide safe and suitable treatments

  • Process payments and deposits

  • Communicate with you about your appointments

  • Maintain treatment records for professional and safety reasons

​

4. Lawful Basis for Processing
We process your data under the following lawful bases:

  • Contract: to provide the services you book

  • Legal obligation: for record keeping and safety compliance

  • Legitimate interest: to manage our business and client communications

  • Consent: where required (e.g. marketing communications, if applicable)

​

5. Data Storage & Security
Your information is stored securely and only accessed when necessary. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

​

6. Sharing Your Information
We do not sell or share your personal data with third parties for marketing purposes. Your information may only be shared if required by law or for essential business operations (e.g. payment processing systems).

​

7. Data Retention
We retain client records only for as long as necessary for business, legal, and insurance purposes.

​

8. Your Rights
Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict certain types of processing

​

9. Contact Us
If you have any questions about this privacy policy or your data, please contact us directly using the details provided at booking.

​

10. Updates to This Policy
We may update this privacy policy from time to time. The latest version will always apply.

​

By booking an appointment, you acknowledge and accept this privacy policy.

bottom of page